KUALA LUMPUR – Honda has issued an open apology over the irresponsible act of its employee who issued insensitive comments on the death of fireman Muhammad Adib Mohd Kassim.
Both Honda Malaysia and its dealer, Sri Utama Auto Malaysia Sdn Bhd have issued open apologies through official statements after noticing the comment of their female employee, Caryn Yean went viral in the social media and WhatsApp.
“We sincerely apologise for the insensitive comment made by our staff (Caryn Yean) on the sad passing of fireman Adib. We do not condone nor will tolerate such behaviour online or offline.
“At this moment, we have suspended the said staff (Caryn Yean) and started and internal investigation, and we will take the sternest action possible,” Sri Utama Auto Sdn. Bhd. said in a statement today.
The Setapak based company also expressed its condolence to the family of Muhammad Adib.
Meanwhile, in an official statement, Honda Malaysia also apologise over the insensitive and thoughtless comment by Caryn, stating that her action was against the values of Honda.
“Honda Malaysia unreservedly apologise for the insensitive comment by Caryn Yean employed at our dealer, Sri Utama Auto Sdn Bhd on the sad passing of brave fireman Muhammad Adib Mohd. Kassim.
“Her comment is against the values of Honda and we do not condone such behaviour. We would like to strongly emphasize Honda’s firm stand of respect for all people and individuals,” Honda Malaysia said.
To prevent the incident from happening again, the company also said that it will send a memo to all its dealer-owners to remind them and emphasise on the need to be vigilant in advising and training their associates to have the right attitude.
Muhammad Adib succumbed to his injuries at 9.41 p.m. last night at the National Heart Institute (IJN) after fighting for his dear life for the past three weeks. He was assaulted while on duty during the Seafield Sri Maha Mariamman temple riot in USJ 25, Subang Jaya on 27 November.
He took his last breath while being accompanied by his family members and fiancé, whom he ought to get married to this Saturday on 22 December.
Caryn’s remarks, ‘The government did not fail… your God failed to cure Adib’ on a Facebook Live video post has ignited the anger of the public.
Netizen Hasnah Abd Rahman described Caryn’s action as uncouth and too much as she did not respect the sensitivity and the pain of the family who are mourning the fireman’s death.
“We do not need stupid, insensitive and irresponsible individuals as a Malaysian citizen! Caryn Yean, as seen in the picture, a Chinese youth who works in Honda left an irresponsible comment on the death of Muhammad Adib, the fireman who was badly injured during the Hindu temple relocation riot,” said the netizen.
Most netizens could not accept Caryn’s comment and it has spin off and apparently offended the whole nation too, with some calling to boycott Honda. – MalaysiaGazette