Covid-19: 15,000 civil servants seek counselling service

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Director-General of Public Service, Tan Sri Mohd Khairul Adib Abd Rahman 15,000 civil servants had seek counselling service due to the impact of the Covid-19 pandemic since the implementation of the Movement Control Order (MCO)
Director-General of Public Service, Tan Sri Mohd Khairul Adib Abd Rahman

By Shawaliah Hadir

KUALA LUMPUR – 15,000 civil servants had seek counselling service due to the impact of the Covid-19 pandemic since the implementation of the Movement Control Order (MCO) until September 2020.

From that amount, 64,400 individuals have obtained psychological services, said the Director-General of Public Service, Tan Sri Mohd Khairul Adib Abd Rahman, quoting the statistics from the Mental Health Psychosocial Support Services (MHPSS), Ministry of Health (MOH).

According to Mohd Khairul, the mental health of civil servants is vital as it will affect their work performance.

“Due to the Covid-19 pandemic, some individuals felt affected by the implementation of MCO in their daily living until it affected their personal psychological stage.

“For example, some individuals experienced anxiety, fear and isolation when practising physical distancing.

“If these are not handled effectively, they could trigger negative reactions to the individuals’ physiology body where they tend to experience stress, fall sick and reduction in cognitive functions,” he said while delivering a keynote address during the launch of the 24th Public Service Psychology Conference.

His keynote address of the conference themed ‘Psychology Service New Normal and Digital Intervention’ was organised by the Public Service Department (JPA) and broadcasted live through a Facebook Live video of JPA this morning.

Earlier, he said that the conference was held virtually for the first following the Conditional Movement Control Order (CMCO) in Putrajaya.

Elaborating further, he said that the psychological service is no longer 100 percent depending on physical sessions, on the contrary, the counselling service could be held virtually.

This method, according to him, is in line with the new normal that needs to be incorporated to save more time and cost.

However, he did not reject that certain situations would require conventional physiological assistance.

“The delivery of psychology service through digital intervention such as guidance, psychotherapy counselling and psychology evaluation can be prepared to assist clients in getting immediate service, especially in emergency cases.

“Digital delivery service also enables the clients to obtain advices, support or intervention without geography, cost of time or physical limitations.

“In certain situations, the conventional psychology delivery service is still relevant to be practised according to the suitability of time and individual needs,” he said.

Therefore, Mohd Khairul hopes that the psychology conference that would take place for three days beginning today could become a special stage for psychology officers to identify new alternative interventions that are suitable, effective and could benefit everyone. –MalaysiaGazette

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