KUALA LUMPUR – The contributors of the Employees Provident Fund (EPF) gave various reactions after the retirement fund open its door for the i-Sinar application to withdraw funds from Account 1 yesterday.
Some sighed, some are excited, some are disappointed and many place high hopes that their application can be approved so that they can survive the Covid-19 pandemic.
Security officer, Mohd Khairul Muzammil Abdullah, 34, said that he was excited to go to the EPF to learn about the ways to apply for the i-Sinar facility.
He wanted to make a withdrawal 80 percent of his income have been affected since the Movement Control Order (MCO) in March.
“I come here to get my statement. I hope that I can withdraw from Account 1 to support my income.
“My income is only RM2,000 and it is not enough for the life in KL, with a houe and family,” he said when met by MalaysiaGazette.
He was satisfied by the service provided by the EPF and he alleged that the i-Sinar application online was easier.
Meanwhile, businesswoman, Noriati Ali, 42, said that the i-Sinar and i-Lestari have similar application process and one only needs to fulfil the criteria.
“The application is easy. More or less like applying for i-Lestari,” said the woman who suffered a reduction of income by half after the MCO.
Another trader, Aslinda Muhammad, 50, said that her life wasn’t easy prior to Covid-19 and when the pandemic hit, the life of her family became more challenging.
It was even tougher when she had to wind up her business.
“We are merely hoping for the money from the EPF to pay our house, food and such. The application is ongoing. If they can accept both my husband and my application, that would be enough,” she said.
Her husband, Rosdi Yatiman, 49, a security guard said that he had contributed to the EPF 10 years ago and hope to withdraw the money for his family.
“The Movement Control Order (MCO) caused by income to drop, thus, I’m trying my luck to withdraw the money that I have.
“The employees of EPF asked me to make the application online but I don’t have and i-Account, so, I came here to open an i-Account,” said Rosdi.
Meanwhile, Mohd Adam Abdullah, 48, who is making the first withdrawal from EPF said that the online process made things difficult for him.
“I don’t know how to use technology, so, I need people to explain it to me, not just telling me that I need to do it online.
“EPF needs to explain in detail but they did not explain it properly to me.
“They told me that I need to apply for it online. I don’t know how to do that or which button to press. I did not study much,” said the man who lost his job last month.
He who is still trying to get a job said that he needed the i-Sinar badly as he has run out of savings and his mother need to get a follow-up treatment after her leg was amputated due to diabetes.
“That is why I come to EPF so that my request can be entertained without needing to go online. I feel awkward now,” said Mohd Adam.
Meanwhile, Faizal Marof, 49, expressed his disappointed after his i-Sinar application got rejected.
“I asked around. Many are disappointed like me as we are not eligible to withdraw our EPF money.
“I’ve registered online but it was not successful as I am still working and I still contribute to the EPF.
“My salary is RM2,000 but after deductions, I only have RM800,” said the man who wanted the government and EPF to reconsider the approval to withdraw EPF for everyone who needed it without any criteria. –MalaysiaGazette